For your convenience, we accept the following payment methods:
Visa
Mastercard
American Express
Maestro
ApplePay
All payments are securely processed through our trusted payment handlers. You can be sure that your payment information will be kept safe during the transaction.
Shipping range
Shipping countries: We currently ship to Italy.
Shipping costs
We offer free insured shipping for orders over €20. For orders under €20, we charge a shipping fee of €5.95.
Order processing time
Processing time: Orders are processed within 1-2 working days, Monday to Friday.
Last order time: 22:00 (GMT+1:00) Central European Time (Longyearbyen)
Weekend orders: Orders placed on weekends are processed on the next working day.
Transit time
Estimated delivery time: 5-7 working days.
Working days: Shipments take place from Monday to Friday.
Notes: Delivery times are estimated and may vary due to external factors such as weather conditions and transport issues.
Total delivery time: It will take a total of 6-9 working days to receive your order.
Shipping process
Courier services: We ship via Poste Italiane.
Insured shipments: All shipments are insured. Contact our customer service in case of loss or damage during transport.
We offer free insured shipping for orders over €20. For orders under €20, we charge a shipping fee of €5.95.
Once your order has been shipped, you will receive an email with a tracking link
We accept returns within 30 days of receiving the order, provided that the items have not been used and are in their original condition.
Check our full return policy here: https://lussomoda.it/policies/refund-policy
If your order arrives damaged or incorrect, contact our support team and we will resolve the issue immediately.
Refer to our size guide on every product page to find the perfect fit. If you're not sure, our customer service is here to help you!
You can contact us via email at info@lussomoda.it or use the contact form on our website.